Privacy Policy

Effective Date: June 2nd, 2025

At Broughton Adventures, your privacy is important to us. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website or use our travel concierge services.

Information We Collect

We may collect the following personal information:

Contact Information: Name, email address, phone number, mailing address
Travel Documentation: Passport information, date of birth, travel preferences, emergency contacts
Payment Information: Collected securely through third-party payment processors (we do not store full payment details on our servers)
Device and Usage Data: IP address, browser type, and pages visited (via cookies and analytics tools)

How We Use Your Information

We use your information to:

Book and coordinate international travel services on your behalf
Communicate with you about your trips and preferences
Provide customer support
Send important updates, offers, or policy changes
Comply with legal obligations and safeguard our services

How We Share Your Information

We do not sell your personal data. We may share information with trusted partners and vendors strictly for the purposes of:

Booking flights, hotels, tours, and other travel logistics
Payment processing (e.g., Stripe, PayPal)
Email communications and customer management (e.g., Wix, Mailchimp)

All third parties are required to maintain the confidentiality of your data and only use it for the purposes specified.

Data Storage and Security

We store your data securely using encrypted platforms and take reasonable precautions to prevent loss, misuse, or unauthorized access. Passport data and other sensitive information are only stored when necessary and for as long as required to complete your travel arrangements.

Your Rights

You may:

Request access to your data
Ask for corrections or deletions
Opt out of marketing emails at any time
Contact us with privacy-related concerns at [your email address]

We will respond to all requests in a reasonable timeframe.

Cookies and Tracking

We use cookies and similar technologies to analyze site traffic and improve user experience. You can control cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for children under 18, and we do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Broughton Adventures

broughtonadventures@gmail.com

Charleston, West Virginia, 25304